The Seller sends the orders to their customers through various nationally and internationally renowned courier companies. The date of delivery to the customer's home depends on the availability of the product chosen and the delivery area of the client. A guideline for transport times is available in the "Delivery costs" section of our website. Before confirming their order, the customer will be given a guideline as to the delivery costs and times that apply to their specific order. However, both may vary depending on the specific circumstances of each order. In particular:

• Transport times may be altered due to extraordinary incidents in transport and difficulties in delivering the goods.
• The delivery costs shown on the website when ordering are approximate and calculated based on an average statistical weight [SPECIFY] g. The Seller reserves the right to alter the delivery costs when the weight ordered varies more or less than 10% with respect to the average weight mentioned. In the event of a price change, the Seller will notify the customer of the change via email and the client may choose to cancel their order without incurring any cost.

The Seller does not guarantee its customers the availability or delivery time of products offered on its website except for products where a specific guarantee has been expressly cited. The catalogue shown is purely a guideline, as the manufacturers or distributors do not report inventory or guarantee early delivery. This situation prevents the Seller from accurately informing customers about the availability of products and from ensuring a given deadline, in any case, this will depend on the period of time that the manufacturer or distributor takes to supply the product.

The Seller guarantees its customers the option to cancel their order at any time and at no extra cost if the cancellation is carried out before the order has been made available to the transporter for delivery.

The client will have a period of 30 days from the receipt of the order to terminate the agreement and return the product purchased. The client must inform the Seller of his or her desire to exercise the right to terminate the contract within the time stipulated and by any means admitted by law. The order must be returned with the delivery note and invoice, where appropriate, to the Seller, charging the Client with the return costs.

The customer may return any item purchased from the Seller provided the products have not been opened or used and retain their original packaging. In these cases, the Seller will refund the money for the purchase by crediting the customer's credit card, by bank transfer to the account specified by the customer or by crediting it to their account.
If a product other than that ordered by the client is delivered by mistake, it will be removed and the buyer will be given the right product at no additional charge.

For any incident related to the return of items from our store, please contact our Customer Services Department via email: pasatiempos@pasatiempos.net or call +34971725980